Refund Policy

Certainly! Here’s a paraphrased version of the refund and cancellation policy:

Refund Policy

Our commitment is to ensure customer satisfaction through this Refund Policy. When customers reach out to us for support, our primary aim is to provide technical assistance or customer service. However, in certain situations beyond our control, if our solution doesn’t meet the customer’s expectations, a refund may be considered.

Our Refund Policy Overview:

We reserve the right, at our sole and absolute discretion, to refund the fee paid for our services within 14 days from the date of payment.

Reasons for Issuing a Refund:

We strive to maintain customer satisfaction and may reverse a sale for various reasons, including:

• Valid refund requests within 14 days of purchase.
• Valid reports of fraudulent or unauthorized charges.
• Any other reason deemed appropriate by us.

Abuse of the Refund Policy:

Customers who repeatedly request refunds may be prohibited from future purchases. Additionally, customers violating our terms of service may lose their right to refunds.

Note to Our Clients:

This Refund Policy is integral to our Terms of Service. By using our services, you acknowledge and agree to abide by this Refund Policy. If you disagree with any part of it, your only option is to discontinue using our services. Transactions prior to termination will be governed by this Refund Policy.

Cancellation Policy:

To cancel an order, email us at sales@digital-infoasia.com with your order ID and reasons for cancellation. Please note that cancellations are assessed on a case-by-case basis.